Effectively Handling Clients on Instagram.
The visual world is a digital medium and handling clients on Instagram and other social media can be a challenging task.
Instagram has zillions of users and now with it being a Facebook owned entity, new users are definitely going to be hopping onto the Bandwagon ☺
To manage clients effectively on Instagram needs attention , time and yes Being Active out there!
- Be Insta Active …it’s the call of Duty.
Social media handles have the mandate purpose to be active and cater to the demands and current trends and developments. Whether it is being tuned to #coronavirus updates or #bottleflipchallenge it’s a need to be honest with yourself and try to cater to the same with clients.
2. Discuss with Clients over requirements.
Customers and their needs to be on Instagram maybe multiple and different. Being on the same platform is important and then charting out a social media Calendar helps with respect to Postings, timelines and marking out Important event’s.
3.Try out new Creative content.
Instagram has myriad and a variety of features to explore.
Be it Insta stories, various Filters,Meme’s and what not including the most trending IGTV …being experimental and not non nonchalant is crucial to becoming an Insta trendsetter☺
4. Have the right customers and explore new Ones with the right market research techniques.
Market analysis and research to find out the niche category of clients and customers is very important. Every Industry has its own buyers and potential set of takers these needs exploration using the right hashtags and also not just exploring and finding out new clients but also keeping them bound together demands discussion, attention to detail and clarity on thoughts regarding proceeding ahead on a Business Collaboration.
5.Regular Feedback is essential.
Its an industry that thrives on customer satisfaction and customer satisfaction index is a term that has different potential avenues and terms to it, regular feedback's and constructive improvement is a necessity.
6.Monitor Comments & not taking Trolls seriously.
Trolling and comments have a way forward of their own.Its important to hold your own individuality and be authentic. Not getting swayed by criticism and not taking success to your head are key factor areas to being ALIVE on social media.
7.Analyze your Core Demographic & creating solid content around the same.
A brands Core strength and Niche product category must be brought to the forefront and highlighted, that’s what social media strategy is all about. Strengths , weaknesses , SWOT Analysis are extremely critical while deciding on an organization’s growth strategy further ahead.
It all starts with that single person who follows your brand. Building, managing and maintaining a good follower base has obvious benefits. When you increase the trust of followers into your brand, you’re more likely to see these users turn into customers.
Always remember to engage and build a real following through great content and customer interactions.
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Ankita G Tikare.